Karoot Privacy Policy

This privacy policy explains how Karoot collects, uses, discloses, and protects personal information in connection with our website at karoot.ca. We are committed to handling personal information responsibly and in accordance with applicable Canadian privacy laws.

What information we collect

We may collect personal information you provide directly to us, such as your name, email address, and any details you include in a message or early access request. We may also collect technical information about your visit to the website, such as your IP address, browser type, device information, and usage data, through our hosting and analytics providers.

How we use your information

We use personal information to respond to inquiries, manage early access sign-ups, send updates or announcements where you have consented to receive them, understand website performance, and protect the security and integrity of our services.

How we share information

We do not sell personal information. We may share information with trusted service providers that help us operate the website, such as hosting, email, analytics, or customer support providers, where necessary to provide those services. We may also disclose information where required by law or to protect our legal rights, safety, or property.

Cookies and analytics

Our website may use cookies or similar technologies to understand site usage and improve performance. You may be able to change your browser settings to refuse cookies, although some features of the site may not function properly if cookies are disabled.

Your choices and rights

Where applicable, you may have the right to request access to, correction of, or deletion of your personal information, and to withdraw consent for certain communications. To exercise these rights, please contact us using the details below.

Retention and security

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, or misuse.

Minor use policy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

Contact us

If you have questions about this privacy policy, your personal information, or a privacy concern, please contact us at hello@karoot.ca. We will make reasonable efforts to address your concerns.

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